When on the market for car insurance, and you have decided on the insurance company you are going to choose, you are next going to be introduced to your insurance agent. This will be the person who acts on behalf of your insurance company, and directly deals with you, the insured, for any issues or concerns which come up with the policy. So, you want to ensure that you trust your agent, have a healthy and open relationship with them, and that they are a person you feel confident in, to take care of any issue or concern which may pop up with the policy.